CMO Summit - Talks

10:00 - 10:15

ROOM 11

10:00 - 10:15

ROOM 11

The future of marketing

10:20 - 10:50

ROOM 11

10:20 - 10:50

ROOM 11

Key consumer and market shifts that CMOs will need to navigate in 2025

University of Johannesburg

University of Johannesburg

11:00 - 11:15

ROOM 11

11:00 - 11:15

ROOM 11

Brand leadership in a digital age

11:20 - 11:50

ROOM 11

11:20 - 11:50

ROOM 11

A blueprint for brand building in an omni-channel world

SU-LISE TESSENDORF-LOUW

SU-LISE TESSENDORF-LOUW

12:00 - 12:15

ROOM 11

12:00 - 12:15

ROOM 11

The gateway to phygital campaign effectiveness

12:15 - 13:00

ROOM 11

12:15 - 13:00

ROOM 11

Break and networking

13:00 - 13:15

ROOM 11

13:00 - 13:15

ROOM 11

7 trends that are impacting Customer Experience in South Africa

13:20 - 13:50

ROOM 11

13:20 - 13:50

ROOM 11

How to implement an enterprise-wide CX transformation at scale

PROF ADRE SCHREUDER

University of Pretoria

University of Pretoria

14:00 - 14:20

ROOM 11

14:00 - 14:20

ROOM 11

AI-driven personalisation

14:30 - 14:50

ROOM 11

14:30 - 14:50

ROOM 11

What we've learnt about online customer experience in South Africa

15:00 - 15:20

ROOM 11

15:00 - 15:20

ROOM 11

Break and networking

15:20 - 15:35

ROOM 11

15:20 - 15:35

ROOM 11

How Artificial Intelligence is reshaping the role of the CMO

15:40 - 15:55

ROOM 11

15:40 - 15:55

ROOM 11

5 ways Generative AI will transform marketing

16:00 - 16:15

ROOM 11

16:00 - 16:15

ROOM 11

Elevating your Social Commerce approach with AI

16:20 - 16:35

ROOM 11

16:20 - 16:35

ROOM 11

Predictive Analytics and the data-driven marketer

16:40 - 16:55

ROOM 11

16:40 - 16:55

ROOM 11

Martech investments that deliver the best ROI

18:00 - 20:00

ROOM 14

18:00 - 20:00

ROOM 14

SA CX Report Forum

MARKETING & CX

PARTNER:

MARKETING & CX

SANDTON CONVENTION CENTRE

12 SEPTEMBER 2024

DOORS OPEN AT 09H00 AND CLOSE AT 20H00

SANDTON CONVENTION CENTRE

12 SEPTEMBER 2024

09H00-20H00